01
The documents stay on their phone.
The fields come out of the photo and the frame is discarded on the spot. Custody stays where it was.
REGISTRATION, CHECK-IN AND CODE, ON THE GUEST'S PHONE
From the phone to the room.
An AI layer carries the arrival from end to end: the traveller register completes itself from one photo of their document, they pick the extras they want and they receive their room code. They arrive and go straight up. Your booking system and your locks stay exactly as they are.
REGISTRATION, CHECK-IN AND CODE, ON THE GUEST'S PHONE
What happens today at eleven at night
- 01
An out-of-hours arrival takes up one person, or gets sorted over the phone, badly.
- 02
The guest register is uploaded by hand, every day, and when things get busy it goes up late.
- 03
Extras are sold at the desk if someone is there and if they remember.
01—04
Four steps, and all of them before arrival
- 01
They get a link
A few days before arriving, on their phone. It opens in the browser, in seven languages.
- 02
One photo of the document
Nine register fields fill themselves in. The fields come out of the photo, and the frame is discarded.
- 03
They sign and add what they want
Companions, parking, breakfast, late checkout. All before arriving.
- 04
They receive the code
When you assign them a room. The code is typed into the lock.
How we check it
The arrival is legally complete
The guest register is not paperwork we leave for later: it is the centre of the product. We collect the data required by Royal Decree 933/2021, check that it is well formed according to the type of document —a DNI, a NIE and a passport do not carry the same data— and leave the submission ready.
It is the part that costs time every day. And one mistyped field stays three years in a register the law requires you to keep.
Today it is finished for the Spanish register —with the document's check digits, the support number and both surnames— and it is built to add a country the way we add a booking system: a table of document types and whatever format each administration asks for.
And it is invisible when you sell: your guest only sees that it took two minutes.
The register, by document type
A DNI, a NIE and a passport ask for different data. We check each one against what the law requires for that document.
Seven languages, complete
The seven dictionaries are complete, and an automated test keeps them that way.
Reception sees what the lock has confirmed
We say a key is revoked when the lock confirms it. And if it does not confirm, we tell you that code may still open. We prefer an uncomfortable screen to a door you believe is closed.
From the code to the door
The code is generated by your lock's manufacturer, under your licence. And reception sees what the lock has confirmed.
- Your booking systemAssigns room 204.
- VesiaRequests a code for that room and those dates.
- Your lock's manufacturerGenerates the code. The licence stays yours.4 8 2 1
- The guest's phoneReceives the code on arrival day.
- The lockThey type it, it opens, and the lock confirms.
- ReceptionSees what the lock has confirmed.
What we leave in your hands, and it is on purpose
VesiaThe AI layer that carries the arrival.
The guest's phoneRegister, extras and code.the document stays here
Your booking systemWe read the booking and write the register to it.it stays yours
Your bankExtras are paid straight from your guest to you.from your guest to you, direct
Your locksThe code is generated by their manufacturer.the licence is yours
02
The money is yours, end to end.
Your hotel charges, with its own bank, and your hotel invoices. The money goes straight from your guest to you.
03
The door stays yours.
The lock licence stays yours and the code is generated by its manufacturer. If we fail, your reception opens doors as always.
04
Your booking system stays.
We write to it, and it stays yours. The day you leave us, your hotel stays as it was.
Where it shows most
It works the same in a forty-room hotel as in a chain of fifteen. Where it shows most is here:
Arrivals outside reception hours
The guest comes in at their hour, not yours. And with no night shift to open a door.
Somebody uploads the guest register by hand
It is the part that costs time every day and the one nobody wants to do. It is left ready without anyone typing it.
Several properties, each one its own way
The same arrival process in all of them, and each one with its own look.
A reception that wants to stop typing
The desk still exists. It stops being a queue.
Groups
From one hotel to a chain, without changing product
It is built multi-property from day one: each property has its own space, with its data and its permissions separated from the rest.
And each one looks like itself: its logo, its name, its colours. Your guest sees your hotel, not us.
The level of support is agreed in the proposal —on-call included, if you need it—. It is a line in the budget, not a list of what we do not do.
How many properties?
- One
- 2 to 10
- More than 10
Outside Spain?
Everything else works the same: the arrival with no desk, the extras, the key and your hotel's own look.
What changes is the register, because each administration asks for its own. It gets added, and we know exactly what it takes to add it.
Tell us where you are in the form and we will tell you in the first conversation what is missing and when. Go to the form
Vesia is built by FREEDOLIA, from Barcelona. We focus on solving one small, concrete thing very well: that arriving at a hotel is finished and legally complete without anyone going through the desk.
We are never in the critical path of opening a door: if we fail, your reception opens as always.
We open with three implementations in November
This is not a waiting list or a free trial. They are three implementations —three hotels, or the first three properties of a group— with close accompaniment and a per-room fee from day one. We tell you exactly what it costs in your case in the first conversation.
What you gain by being among the first is direct access to the person who builds it and a say in what gets made before anyone else. Not a discount.
Questions
01Do I have to change my booking system?
No. We write to the one you already have.
02And if a guest does not want to use their phone?
They go through reception as always. This does not replace your desk: it removes the queue.
03Do you keep a copy of my guests' ID?
No. The photo is processed and discarded at that same moment. What remains are the register fields, which are the ones the law obliges you to have anyway.
04Does the phone open the door?
No, and we do not promise it. The guest receives a code and types it into the lock. The code is generated by your lock manufacturer, not by us.
05What happens if something fails on a Sunday at three in the morning?
Your reception opens as always: we are never in the critical path of opening a door. The lock validates the code itself, so it makes no call to open. And the level of support is agreed in the contract: if you need on-call cover, it goes in.
06How much does it cost?
Implementation plus a per-room fee, from day one. The number depends on how many rooms you have and which locks you use, and we prefer to tell you properly in twenty minutes than to put a figure here that does not fit your hotel. What we do not do is give it away: a product installed for free is abandoned for free.