What we do
With the PMS we already have connected and tested, Vesia writes to yours as it is; with any other, reception confirms each step with one click. Your system stays at the centre of the hotel, and Vesia plugs into it.
There is an easy test to know whether someone really adapts to your PMS: ask them what happens the day you disconnect them. With us, the reservations stay in your PMS with everything Vesia has recorded on them, and the hotel can switch writing off whenever it wants.
Why each write is verified by reading it back
We learnt this from a real call. We asked a PMS to change the room assigned to a reservation. It answered 200 OK. When we read the reservation back, the old room was still there.
A success code means «I have accepted the request». That is why, in our system, a write counts as done once it has been read back and checked.
This matters in a hotel more than almost anywhere else: the room assigned in the system has to be the same as in the PMS, and the door the guest opens, their own.
What we need from you
At the start, very little: read and write credentials for your PMS, or the contact of whoever manages them, and a twenty-minute conversation to learn which locks you have.
You keep your system, your data stays where it is and reception works as it does today: the arrival is carried by the guest's phone.
Frequently asked questions
Can a hotel have online check-in with its current PMS? Yes: Vesia works with the PMS the hotel already has, and with any of them reception can confirm each step with one click.
What does Vesia write to the PMS? With the PMS it already connects to, the check-in, the check-out, the extras and the payments. Each write counts as done once it is read back and matches, and the hotel can switch writing off at any time.
What is needed to start? Read and write credentials for the PMS, or the contact of whoever manages them, and a twenty-minute conversation about the hotel's locks.