Three plans, from the traveller register to the concierge.

• Basic

  Arrival, sorted

  For hotels that want the register done and the key ready before the guest arrives.

  • Check-in from the phone, with no app to download, in seven languages and with your hotel's image.
  • Check-in email seven days before arrival, in the guest's language.
  • The document is read on the guest's phone, and the photo stays on their phone.
  • Traveller register checked for the Mossos d'Esquadra, with a reminder before the 24 hours run out.
  • Reception sees whether the person checking in is the person who booked, without biometrics.
  • Tourist tax calculated and charged by your hotel's bank.
  • An access code from your lock, valid from arrival to departure.
  • A Google review request on arrival, the same for every guest.
  • Check-out from the phone, and the code is withdrawn.
  • Bookings come in on their own from Apaleo, or with the arrivals file from any PMS.
  • With Apaleo, Vesia records in your PMS what you authorise: the tax, the payments and the check-out.
  • A reception panel with every stay, its register and its key.

  Concierge: optional add-on.

• Recommended

  Premium

  The whole stay

  For independent and boutique hotels that care about every detail of the stay.

  Everything in Basic, plus:

  • The code, also in Apple Wallet and Google Wallet.
  • With online SALTO locks and FLEXIPASS, the door opens from the link, and the usual card still opens it.
  • The key is shared with the adults registered at check-in.
  • An extras menu with photos in seven languages, late check-out too. Whatever is not on the menu, reception prices it.
  • Extras charged at check-out by your hotel's bank; with Apaleo, pending charges too.
  • A card guarantee, the way your hotel wants it: a hold, a card on file or a deposit.
  • Several hotels with one shared image, each with its own data.
  • Face check on the guest's phone, if your hotel switches it on with its impact assessment.Optional

  Concierge: optional add-on.

• Privilege

  The stay, made to measure

  For luxury hotels and guests who expect a personal touch.

  Everything in Premium, with the Concierge:

  • An AI assistant looks after your guest in their language with your hotel's information, and passes to reception what only your team knows.
  • The menu is ordered for each stay: VIP, last night, long stays and returning guests.
  • Messages through your hotel's WhatsApp, when the guest allows it.
  • What each channel sells, in euros.
  • We set it up with you: your hotel's information sheet, the menu and what to highlight to whom.

  Concierge included.

Every implementation adapts to your lock and your PMS. The price depends on the plan and the number of rooms: we give it to you, with the timeline, in the first conversation.